This privacy policy helps you understand what information we collect, why we collect this information, what we use this information for, how to protect this information, and your rights as a personal information subject, with a focus on:

※The specific functions may include the scope, purpose, and method of collecting and using personal information, as well as the potential impact of refusing to provide personal information.

※The scope, purpose, and method of SDK collection and use of personal information to access device permissions.

※The device permissions that the app may need to access, the purpose of the call and its corresponding business functions, whether to inquire before calling, and the method by which the user closes the corresponding permissions.

※How do we share and protect your personal information, etc.

※Your rights as a personal information subject, etc.

※Please carefully read this privacy policy and fully understand all its contents before registering, logging in, and using our services:

※Your agreement to the privacy policy only means that you have understood the functions provided by the application and the necessary personal information required for the operation of the functions. It does not mean that you have agreed that we can collect non essential personal information. Non essential personal information will be separately sought for your consent based on your authorization during use.

※The corresponding device permissions will not be enabled by default. When you use the corresponding business functions, we will pop up a separate window and obtain your consent to enable them again; After the permission is enabled, you can also close the permission at any time through device settings; If you do not agree to enable permissions, it will not affect the normal use of other unrelated business functions. We will process sensitive personal information with your consent separately.

※If you refuse this Privacy Policy, you will not be able to use the relevant functions. You can also authorize separately during the subsequent use of the service.

Please note that if you use the services of ChatGCM Official Chinese Version AI Chatbot by using third-party products and/or services (such as third-party accounts), your information should also be subject to the privacy policy of that third-party.

一、Collection and Use of Personal Information

We will collect and use your personal information for the following purposes as described in this personal information protection rule:

1.Registration/Login

When you apply to use the App service, you can log in to a registered universal account. When registering a universal account, you need to provide us with the following information: phone number.

2.Human computer interaction dialogue

After you successfully connect to our service, you can interact with our AI through a dialog box. We will automatically receive and record dialogue information such as text/voice/image input during your interaction with AI, and use this information to output content to you to provide human-computer interaction services. We will also use dialogue information to enhance the AI's understanding of your input content, in order to continuously improve the speed and quality of AI recognition and response, and enhance intelligence. If you refuse us to collect and process the aforementioned personal information, please enter the aforementioned information with caution. However, this may affect your normal use of some or all of the functions provided by the app.

We understand that the conversation information you input and the feedback you submit may contain personal information of others. If it does, please make sure to obtain legal authorization from others to avoid improper disclosure of their personal information.

If you use the intelligent voice conversation service, we will apply for recording permission in your device system. After obtaining your authorization and consent, we will collect your voice information, send your voice commands to the server, and then provide feedback based on your voice commands.

If you use the image input function, we will apply for album and camera permissions in your device system, making it convenient for you to upload pictures through the album or take photos to upload pictures. After obtaining your authorization and consent, we will collect your image information, send your image to the server, and then provide feedback based on your image.

If you need to save the images in the conversation to your local device, we will apply for photo album permissions on your device system.

You can obtain your recording and album permissions at any time by canceling the system authorization app, and stop our collection of your information. Afterwards, you may not be able to use the relevant services or functions based on voice information and album information mentioned above, or may not be able to achieve the desired results of the services based on voice information and album information mentioned above, but it will not affect your normal use of other business functions of the app that can be achieved without the above permissions.

3.Q&A History

o provide you with a continuous and consistent user experience and ensure service quality, we will record your personal conversation records, including the text/voice conversation information you input, as well as the conversation topics formed based on the above information. You can search and manage the Q&A history that you have not yet deleted. Please be informed that in order to comply with relevant laws and regulations and fulfill our network information security obligations, we will retain your Q&A history and conversation topics within the time limit specified by law.

4.Customer service functions

When you contact us, we will ask you to provide and use your phone number and other information. To ensure the security of your account, we will use your mobile phone number to verify your identity when providing customer service. When you need us to provide customer service related to your usage process information, we will check your usage information. If you refuse to provide, the customer service function will not be available.

5.Message notification

Please be aware and agree that we may send multiple types of notifications to one or more of the contact information (such as phone number) you provide during the use of the product and/or service, for purposes such as user message notification, identity verification, security verification, and user experience research.

We will notify you of service progress, functional changes, etc. through the device's system notification. If you do not wish to receive relevant notifications, you can choose to turn off the notification function in the device, or select the information and notification preferences you want to receive in the settings of the mobile application.

6.Providing You with Security

In order to improve the security of your use of our services, more accurately locate and solve the problems you encounter while using our services, analyze the stability of our products and services, optimize and improve our services, we may use your device information and log information for identity verification, customer service, security prevention, fraud monitoring, etc. to prevent, detect, and investigate fraud, endangering security, illegal or violating agreements, policies or rules with us, in order to protect the legitimate rights and interests of you, our other participants in the experience, us, and the general public.

7.Other uses

After we use technological means to deidentify personal information, the deidentified information will not be able to identify the subject. Please understand and agree that in this case, we have the right to use the information that has been de identified; On the premise of not disclosing your personal information, we have the right to analyze and commercialize the database of participants in the experience.

When we display your personal information, we will use methods such as content replacement and anonymous processing to desensitize your information and protect its security.

When we want to use your personal information for other purposes not specified in these rules, or when information collected for specific purposes is used for other purposes, we will seek your consent in advance. Please understand that the services we provide to you will continue to be updated and changed. If you choose to use other functions not listed in this personal information protection rule, before we collect your personal information, we will provide you with a detailed explanation of the purpose, method, and scope of information collection through agreements and page prompts, and seek your explicit consent. If you do not agree to provide the aforementioned information, you may not be able to use this service, but it does not affect your use of other services.

8.Exceptions with prior authorization and consent

Please note that in the following situations, collecting and using personal information does not require your prior authorization and consent:

Directly related to national security and national defense security;

Directly related to public safety, public health, and major public interests;

Directly related to criminal investigation, prosecution, trial, and enforcement of judgments;

For the purpose of safeguarding your or other individuals' significant legitimate rights and interests such as life and property, but it is difficult to obtain my consent;

The personal information collected is publicly disclosed by you to the public on your own;

Collecting personal information from legally disclosed information, such as legitimate news reports, government information disclosure, and other channels;

Provide the necessary services according to your requirements;

Necessary for maintaining the safe and stable operation of the provided services, such as discovering and dealing with service failures;

Other situations stipulated by laws and regulations.

9. In the process of providing services, in order to ensure that you can use the product functions normally, we will apply to the system for the following system device permissions for your device. Before applying, we will seek your consent, and you can choose to "allow" or "prohibit" permission applications. After your authorization, we will enable the relevant permissions. You can cancel the authorization in the system at any time. Cancelling the authorization will prevent you from using the relevant business functions, but it will not prevent you from using other business functions.

The invocation of system privacy permissions by various business functions is as follows:

Device permissions	Business functions	Authorization method for permissions	Can it be closed
Storage	Save images, files, logs, and other content	Pop up asking when the user first uses the relevant function	Yes
Wireless network	Network connection for various business functions	Pop up asking when the user first opens the app	Yes
Photo	Upload images, save images/videos to album	Pop up asking when the user saves an image/video for the first time	Yes
Recording	Conversation through voice input	Pop up asking when the user first uses the relevant function	Yes
Notice	Send notification messages	Pop up asking when the user first opens the app	Yes
Device information, log information	Improve and optimize the service experience; Ensure the security of your account	Pop up asking when the user first opens the app	Yes

You can check the privacy permission details within the application and disable the corresponding permissions. The way permissions are displayed and closed may vary among different devices. Please refer to the instructions or guidelines provided by the device and system developers for details.

二、Sharing, transfer, and disclosure of personal information

(一) Sharing

We will not share your personal information with any third-party companies, organizations, or individuals, except in the following circumstances:

(1)Sharing necessary for fulfilling legal obligations: We may share your personal information in accordance with laws and regulations, litigation, dispute resolution, or as required by administrative and judicial authorities in accordance with the law, as well as other legal obligations.

(2)Sharing with your consent: After obtaining your explicit consent, we will share your personal information with other parties.

Before sharing information, we will sign strict data security and confidentiality agreements with third parties who share personal information, requiring them to take relevant confidentiality and security measures in accordance with our instructions and this privacy policy to handle personal information.

(二)Transfer

If we need to transfer personal information due to merger, division, dissolution, or bankruptcy, we will inform you of the recipient's name or contact information. The recipient will continue to fulfill this policy and other legal obligations. If the recipient changes the original processing purpose and method, they will obtain your consent again.

(三)Reveal

We will only publicly disclose your personal information in the following circumstances:

(1)Based on your voluntary choice and other separate consent, we may publicly disclose your personal information;

(2)If we determine that you have violated laws and regulations, or if it is necessary to protect the personal and property safety of other users or the public from infringement, we may disclose personal information about you.

三、Protection of personal information

We attach great importance to the protection of personal information and take various measures as much as possible. In terms of information security management, achieve the level applicable to the operation of this business.

(一) From a technical perspective

We have taken reasonable and feasible security measures that comply with industry standards to protect your information, preventing unauthorized access, public disclosure, use, modification, damage or loss of personal information. For example, we will use encryption technology to enhance the security of personal information; We will use trusted protection mechanisms to prevent malicious attacks on personal information; We will deploy access control mechanisms to ensure that only authorized personnel can access personal information; And we will hold security and privacy protection training courses to enhance employees' awareness of the importance of protecting personal information.

We have an industry-leading data security management system centered around the data lifecycle, which enhances the security of the entire system from multiple dimensions such as organizational construction, system design, personnel management, and product technology.

However, due to technological limitations and possible malicious means, the platform does not guarantee the absolute security of your information. If a third party obtains user personal information through improper means, and the platform has fulfilled the obligations of network operators in accordance with laws, regulations, and this privacy policy, this platform shall not assume any additional responsibility.

(二) From the perspective of rules and regulations

1.Internal system

We have set up specialized departments and positions responsible for information security protection work (positions and personnel may change with the development of the company, use technical means to monitor the platform's operation status in real time, and reasonably allocate and set up backend system permissions for different staff members; at the same time, each of our employees has signed a "Confidentiality Agreement" to ensure a sound internal information security management system. In addition, we are constantly improving information security related system rules and strengthening information security education for employees.

2.For other platform users or other third parties

If it involves sharing, transferring, or disclosing user personal information to other users or third parties on the platform, we will also require them to comply with relevant rules, including the platform user agreement, this privacy policy, confidentiality clauses in the signed agreements, etc.

(三) Security incidents

In order to cope with potential network attacks, security vulnerabilities, information leaks and other risk events, the platform has developed corresponding security emergency plans internally. Once a related incident occurs, we will promptly handle it and report it to relevant government departments in accordance with legal and regulatory requirements; At the same time, we will also promptly notify you in accordance with legal and regulatory requirements: the basic situation and possible impacts of security incidents, the disposal measures we have taken or will take, suggestions for you to independently prevent and reduce risks, and remedial measures for you. These notifications will be presented in the form of emails, letters, phone calls, push notifications, etc. If it is difficult to inform the individual information subject one by one, we will take reasonable and effective measures to publish the announcement.

If you discover any potential security risks (such as system vulnerabilities, etc.) or personal information security incidents related to the platform, you can provide timely feedback to the platform and contact us.

四、Rights of users (personal information subjects)

(一)Cancel account

If you do not need to use the platform's services, you can apply to the platform to cancel your account. You can apply for account cancellation by clicking on "My - Cancel Account" in the bottom bar of the app. Please note that account cancellation is an irreversible operation. You need to backup the relevant information and data under your account. Before proceeding, please confirm that all services related to ChatGCM - Official Chinese Version AI Chatbot have been properly handled.

After you cancel your account, you will no longer be able to use the platform's services through this account, and we will stop collecting and using your information. However, in accordance with the relevant requirements of laws and regulations, we still need to retain the user's relevant information and information in this service (including but not limited to the user's account information).

The specific operation process above may be adjusted with the upgrade of this service. We will notify you through appropriate forms and guide the operation.

五、Regarding the processing of personal information of minors

If you are a minor over the age of sixteen who primarily relies on your own labor income as a source of livelihood, you have full capacity for civil conduct, and your previous relationship with the platform is fully subject to this privacy policy.

If you are not a minor aged 16 or above or under who primarily relies on your own labor income, you still need to use our products with the consent and supervision of your guardian. The platform will collect, use, or publicly disclose your personal information when permitted by law, with the explicit consent of guardians, or necessary to protect minors.

六、Data storage area

Your personal information will only be stored on servers located in China, and your information will not be actively transmitted overseas by the platform.

七、Update of Privacy Policy

With the development of platform operations, this privacy policy will continue to be updated. We will remind you of updates to relevant content through other appropriate methods such as push notifications, email, SMS, etc. on the app. You can also visit our privacy policy page at any time to get the latest version.

For significant changes (changes in the way we collect and use your personal information will result in a substantial reduction in your rights or an increase in your obligations), we will use more significant notification methods.

After receiving the above update, please carefully read the detailed content. If you do not agree with the update of the privacy policy, the relevant functions will not be able to be used.

八、Contact us

For any questions regarding this privacy policy and personal information (including feedback, suggestions, complaints, reports, etc.), you can contact us through the product's online feedback function "[Settings] - [Feedback]":

In order to verify your issue and provide timely feedback to you, we may require you to submit proof of identity, valid contact information, written request, and relevant evidence. We will resolve your issue within 5 working days, and you can still provide feedback to relevant government departments in accordance with laws and regulations.

Appendix:

Personal information: refers to various information recorded electronically or in other ways that can individually or in combination with other information identify the identity of a specific natural person or reflect the activities of a specific natural person. The personal information involved in this privacy policy includes: personal basic information, personal identity information, network identity identification information, personal location information, etc.

Personal sensitive information: refers to personal information that, once leaked, illegally provided or abused, may endanger personal and property safety, and is highly likely to cause damage to personal reputation, physical and mental health, or discriminatory treatment. The personal sensitive information involved in this privacy policy includes: personal identity information, network identity identification information, etc.

Personal location information: including IP address, location (or precise/rough location (depending on the specific device system permission management function), Wi Fi access point, Bluetooth, and base station information.

Unless otherwise specified, specific terms used in this Privacy Policy shall comply with the above definitions.